Refund Policy

Bèl Loc’s Refund Policy

Last updated: July 23, 2025

Due to the nature of our luxury hair products, all sales are final. This includes wigs, bundles, and loc extensions.

❌ No Refunds or Returns

We do not accept refunds, returns, or exchanges once an order is placed.

Orders cannot be canceled once production has started.

🔎 Damaged or Defective Items

If your item arrives damaged or defective:

Contact us within 48 hours of delivery at www.bellocs.com.

Include your order number, clear photos of the item, and a description of the issue.

If approved, we will issue a store credit or replacement. We reserve the right to refuse any claims made after the 48-hour window.

📦 Shipping Issues

Bèl Loc’s is not responsible for shipping delays or lost packages once shipped. Please ensure your shipping information is correct at checkout.

By placing an order, you agree to all terms listed above.